Tuesday, January 12, 2010

Green Hotels Juggle Conservation with Customer Service

The Washington Post examines how hotels balance environmental and customer needs, and looks at Marriott’s industry-leading efforts.

For full story, please click here (washingtonpost.com)

Monday, January 11, 2010

Indonesia studies high-speed rail plan

From Travel Daily Asia

Indonesia is studying the possibility of introducing an environmentally friendly, high speed train as early as 2012, the Jakarta Post has reported. A proposed US$3 billion project would connect Jakarta to cities across Java, according to the Malaysian firm Caedz, LLC, a member of the consortium planning the project. A 90-day feasibility study is current underway.

Friday, January 8, 2010

MARRIOTT Kicks Off New Decade with Global Rate Break

Leisure travelers can enjoy 20 percent off on weekend room rates at more than 2,500 participating hotels around the world. Select resorts in the Caribbean, Latin America and Hawaii are offering up to 40 percent off room rates.

See details here.

Related Link: Tell Your Friends and Family About Global Rate Break

GLOBAL BUSINESS TRAVELERS Rates RITZ-CARLTON Hotels Among The Best

Institutional Investor surveyed more than 150 frequent-traveling senior executives and asked them to rate the hotels worldwide that provide the finest service.

Full story, visit iimagazine.com

Thursday, January 7, 2010

Survey on Hotel Guest Habits Reveals

From traveldailyasia.com

Novotel has conducted its second survey of in-hotel habits for Australia, New Zealand and Fiji, with results revealing that guests are leaving their rooms cleaner and greener, but still occasionally ending up naked in corridors and leaving unusual objects behind in their rooms.

Compared to the first Novotel survey 10 years ago, both genders are now travelling with fewer bags (1 bag per male to 2.1 bags per female), guests are more likely
to reuse towels, men are drinking less beer and more wine, and guests are making healthier food choices. However some things haven’t changed; female guests are still messier than their male counterparts, are more demanding, and more likely to ‘souvenir’ items from their rooms.

Men, meanwhile, are more generous tippers, are more likely to be caught naked outside their rooms, and are more likely to order the most expensive wine on the list.

Due in part, perhaps, to the global financial crisis, there was more restraint shown in tipping from both genders. The survey highlighted an increased level of care for the environment, with more guests now reusing towels and, in some cases, even bed linen not being changed. Interesting requests included a guest who asked if 33 rubber ducks could be placed in the bathtub before his girlfriend checked in, the guest who wanted the bath filled with red wine at the Novotel Barossa Valley, and one guest who literally took the clothes off a staff member’s back when he left his suit behind for a wedding.

For full story, please visit traveldailyasia.com

Wednesday, January 6, 2010

ROAD WARRIOR LIFE DURING THE U.S. ‘BIG CHILL’

USA Today shares tales of hotels helping travelers endure winter weather, including one of a bellman at the Portland Marriott at Sable Oaks (Maine) who helped clean snow off guests’ cars.

Full story here.

Dubai Cruise Tourism Expected to Surge in 2010

The cruise industry in Dubai is growing rapidly with 250,000 cruise tourists visiting the emirate during 2009; a 37% year on year increase. And in 2010, Dubai is expected to host 120 ship calls with over 325,000 passengers when the Dubai Cruise Terminal becomes fully operational by the end of this month.

Spanning an area of 3,450m² the new terminal will handle up to four ships simultaneously. According to estimates, Dubai’s cruise tourism is expected to increase by almost 80% between 2008 and 2010.

For full story, please visit traveldailyasia.com